Devision Supports

Devision is expert at problem solving and we are also quick to take the bull by its horns. Troubleshooting and resolving technical issues quickly and efficiently is what we do best. We make it our business to ensure that your business runs smoothly.

We like to take the lion's share of problems and our real time server and network monitoring service and manned help desk allows us to respond and resolve issues quickly and effectively. We never count chickens before they've hatched and like to take a fresh and innovative perspective to problem solving. Our team is adept in managing risks and issues and identifying and resolving problems remotely or onsite.

Supporting you

Conducting regular performance reviews, continuous and transparent tracking of support incidents, asset tagging and tracking of IT equipment and warranty management are just some of the approaches we take to supporting you.

How can we help?

We offer flexible support options and adopt a modular approach to ensure all your needs are covered taking the donkey work out of the day to day IT issues you experience through providing:

• Enhanced all-inclusive and pay-as-you-go support options, with the flexibility to mix-and-match cover for different systems or requirements.
• Support coverage that starts from standard business hours through to our premium fully supported 24 x 7 monitoring with up to 2-hour onsite call-out for mission critical systems
• Friendly, professional telephone support
• Flexible, transparent audit trails for all customers to see progress of raised issues